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This guide walks you through configuring Oracle Hospitality Suite8 (formerly Fidelio Suite 8) to relay all outbound mail through MailChannels Outbound Filtering.

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Prerequisites

  • Administrative access to the Suite8 server
  • Your MailChannels SMTP username and password
  • Outbound firewall access to smtp.mailchannels.net on port 587 or 465

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Configure the relay

1

Open Fidelio Server Properties

Right-click the Fidelio Server icon in the system tray and select Properties to open the Fidelio Server configuration window.
2

Open Mail Server Setup

In the configuration window, select the Mail Server tab and click Setup to open the Mail Server Setup dialog.
3

Configure SMTP settings

Enter the following values in the Mail Server Setup dialog:
FieldValue
SMTP Serversmtp.mailchannels.net
Port587 (TLS) or 465 (SSL)
UsernameYour MailChannels SMTP username
PasswordYour MailChannels SMTP password
SSLEnabled
4

Save the configuration

Click OK to save the Mail Server settings, then click Close to exit the Fidelio Server configuration window.

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Verify the configuration

1

Send a test email

Send a test email from Suite8 to an address you control and confirm it is delivered successfully.
2

Check the SMTP log

Review fideliosmtplog.txt in the Suite8 log directory for any errors or status messages related to email sending.