Prerequisites
- Administrative access to the Suite8 server
- Your MailChannels SMTP username and password
- Outbound firewall access to
smtp.mailchannels.neton port587or465
Configure the relay
1
Open Fidelio Server Properties
Right-click the Fidelio Server icon in the system tray and select Properties to open the Fidelio Server configuration window.
2
Open Mail Server Setup
In the configuration window, select the Mail Server tab and click Setup to open the Mail Server Setup dialog.
3
Configure SMTP settings
Enter the following values in the Mail Server Setup dialog:
4
Save the configuration
Click OK to save the Mail Server settings, then click Close to exit the Fidelio Server configuration window.
Verify the configuration
1
Send a test email
Send a test email from Suite8 to an address you control and confirm it is delivered successfully.
2
Check the SMTP log
Review
fideliosmtplog.txt in the Suite8 log directory for any errors or status messages related to email sending.
