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MailChannels Outbound Filtering provides a standard SMTP gateway that works with any device capable of sending email over SMTP — including network printers, scanners, and other embedded systems.

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Prerequisites

  • Your MailChannels SMTP username and password
  • Network access from the device to smtp.mailchannels.net on port 2525 (recommended for devices that do not support port 25)

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SMTP settings

Configure your device with the following values:
FieldValue
SMTP hostnamesmtp.mailchannels.net
Port2525
SSL/TLSEnabled
SMTP authenticationEnabled
UsernameYour MailChannels SMTP username
PasswordYour MailChannels SMTP password

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Example: HP OfficeJet Pro

The following steps apply to the HP OfficeJet Pro 8600. Other HP models and printer brands have a similar process — consult your device documentation for exact navigation.
1

Find the printer's IP address

On the printer’s control panel, open the network settings and note the IP address.
2

Open the Embedded Web Server (EWS)

Enter the printer’s IP address in a browser on your computer to open the EWS configuration page.
3

Open Outgoing Email Profiles

Navigate to Scan > Scan to E-mail > Outgoing Email Profiles and click New.
4

Enter email and display name

Enter your email address and a display name, then click Next.
5

Configure SMTP settings

Fill in the SMTP settings from the table above and click Next.
6

Save and test

Follow the remaining prompts to the Summary screen and click Save and Test to confirm the configuration works.