Prerequisites
- System administrator access to SmarterMail
- Your MailChannels SMTP username and password
SmarterMail 16.x
Add an outgoing gateway
Log in as the system administrator. Navigate to Settings > Gateways / Failover > Outgoing and click New.Configure the gateway with the following values:
Click Save.
| Field | Value |
|---|---|
| Server address | smtp.mailchannels.net |
| Port | 25 (or 587 / 2525 if port 25 is blocked) |
| Encryption | TLS |
| Status | Enabled |
| Priority | Normal |
| Enable authentication | On |
| SMTP username | Your MailChannels SMTP username |
| Password | Your MailChannels SMTP password |
SmarterMail 11
Add an outgoing gateway
Navigate to Settings > Routing > Outgoing Gateway and create a new gateway with the following values:
| Field | Value |
|---|---|
| Server address | smtp.mailchannels.net |
| Port | 25 |
| Encryption | TLS |
| Authentication enabled | Checked |
| Auth username | Your MailChannels SMTP username |
| Auth password | Your MailChannels SMTP password |
SmarterMail 10
SmarterMail 10 does not support adding X-headers, which means MailChannels cannot identify individual authenticated senders. Upgrading to SmarterMail 11 or later is recommended.
Add an outgoing gateway
Navigate to Settings > Routing > Outgoing Gateway and create a new gateway with the following values:
| Field | Value |
|---|---|
| Server address | smtp.mailchannels.net |
| Port | 25 |
| Encryption | TLS |
| Authentication enabled | Checked |
| Auth username | Your MailChannels SMTP username |
| Auth password | Your MailChannels SMTP password |