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From Top Senders or from Log Search, click the sender profile icon icon next to a sender to open their Sender Profile. A Sender Profile shows every message that sender has submitted, any alert notifications generated for that account, and a graphical ham-to-spam ratio — all in one place. Sender Profiles

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Deliverability chart

The top section of a Sender Profile displays a Deliverability chart for the selected sender, showing a breakdown of:
  • Delivered — messages successfully delivered to the recipient.
  • Spam — messages identified as spam.
  • Rejected — messages rejected during the SMTP transaction.
  • Sent — total messages submitted by this sender.
  • Alerts — the number of monitor alerts triggered for this sender.
The chart is plotted over time and can be viewed by Hours, Days, or Weeks using the selector in the top-right corner. Use the date navigation arrows to move backwards or forwards through the selected time range.

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Alerts and Sender Logs

Below the chart, the profile is split into two tabs:
  • Alerts — lists any monitor alerts triggered for this sender within the selected timeframe. Use the All Alerts dropdown to filter by alert type.
  • Sender Logs — lists individual messages submitted by this sender, including the timestamp, delivery status, sender address, recipient address, and subject line.