Can multiple domains be used with the same account?
Yes. A single MailChannels Outbound Filtering account works across all your servers and supports any number of domains.
Does MailChannels have a reseller or partner program?
Yes. Hosting providers can deploy MailChannels Inbound Filtering on cPanel servers and resell it to customers.
The WHMCS module that previously supported a Reseller API has been sunset. There are no current plans to update that integration.
Does MailChannels offer phone support?
Phone support is not available except for customers on a Premium Support plan. To get a timely response, open a support ticket and the 24/7 support team will respond promptly.
Is there a free trial?
Yes. MailChannels offers a 30-day free trial for Outbound Filtering. Contact the sales team to request one.
We also offer a 30-day satisfaction guarantee. If MailChannels does not meet your expectations within the first 30 days, contact billing@mailchannels.com for a full refund.
Is there a setup fee?
No. There is no charge for setup or configuration assistance during onboarding.
How do I cancel my account?
To close your account, email billing@mailchannels.com. Include your Host Console username so the team can locate your account.
