> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mailchannels.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Billing FAQ

> Answers to common billing and account questions: free trial, setup fees, multi-domain support, reseller program, support options, and how to contact the billing and sales teams.

## Can multiple domains be used with the same account?

Yes. A single MailChannels Outbound Filtering account works across all your servers and supports any number of domains.

## Does MailChannels have a reseller or partner program?

Yes. Hosting providers can deploy MailChannels Inbound Filtering on cPanel servers and resell it to customers.

<Note>
  The WHMCS module that previously supported a Reseller API has been sunset. There are no current plans to update that integration.
</Note>

## Does MailChannels offer phone support?

Phone support is not available except for customers on a Premium Support plan. To get a timely response, [open a support ticket](https://support.mailchannels.com/hc/en-us/requests/new) and the 24/7 support team will respond promptly.

## Is there a free trial?

Yes. MailChannels offers a 30-day free trial for Outbound Filtering. Contact the [sales team](https://www.mailchannels.com/contact-sales/) to request one.

We also offer a 30-day satisfaction guarantee. If MailChannels does not meet your expectations within the first 30 days, contact [billing@mailchannels.com](mailto:billing@mailchannels.com) for a full refund.

## Is there a setup fee?

No. There is no charge for setup or configuration assistance during onboarding.

## How do I cancel my account?

To close your account, email [billing@mailchannels.com](mailto:billing@mailchannels.com). Include your Host Console username so the team can locate your account.

## Who do I contact for billing or sales help?

| Topic                                            | Contact                                                                         |
| ------------------------------------------------ | ------------------------------------------------------------------------------- |
| Plan changes, payments, invoices                 | [billing@mailchannels.com](mailto:billing@mailchannels.com)                     |
| Volume pricing, term agreements, sales questions | [Contact sales](https://www.mailchannels.com/contact-sales/)                    |
| Technical support                                | [Open a support ticket](https://support.mailchannels.com/hc/en-us/requests/new) |