> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mailchannels.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Event types

> Learn about the different types of events that MailChannels can send to your webhook and the fields included in each event.

## Supported event types

| Event Type   | Description                                             |
| ------------ | ------------------------------------------------------- |
| processed    | System received and began processing email for delivery |
| delivered    | Recipient's server accepted the email                   |
| dropped      | System encountered an error when processing the email   |
| unsubscribed | Recipient clicked the unsubscribe link in the email     |
| hard-bounced | Recipient's server rejected the email                   |
| soft-bounced | Temporary delivery failure (will retry automatically)   |
| open         | Recipient opened the email                              |
| click        | Recipient clicked a link in the email                   |
| complained   | Recipient filed a spam complaint about the email        |
| test         | Test event, used only for webhook validation            |

<Info>
  `open` and `click` events require tracking to be enabled, which is not available in our free tier.
</Info>